Returns & Refunds
Thank you for shopping with Dypoo! We want you to be completely satisfied with your purchase. If for any reason you’re not, here’s how our returns and refunds process works:
Returns:
- Eligibility: Products can be returned within 7 days of receipt. Items must be in their original, unopened packaging. Please note that returns will not be accepted if the packaging is torn or damaged.
- Process: To initiate a return, please get in touch with our customer service team at contact@dypoo.com with your order number and reason for return.
- Shipping Costs: Return shipping costs are the responsibility of the customer unless the return is due to an error on our part.
Refunds:
- Processing Time: Refunds will be processed within 7-10 business days after we receive and inspect your returned items.
- Method: Refunds will be issued to the original payment method used for the purchase.
Exchanges:
- If you would like to exchange an item, please return the original product and place a new order for the desired item.
Contact Us: For any questions or assistance with your return or refund, please reach out to our customer service team at contact@dypoo.com or +91 9967059509.
Thank you for choosing Dypoo!